Our privacy policy

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Our privacy policy

Based on Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), effective since 12 October 2002 and EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the Protection of Individuals with regard to the Processing of Personal Data and on the Free Movement of such data, Tu Buen Camino has proceeded to the creation of an automated personal data file, in which those data necessary for the operations of Tu Buen Camino are collected.

By virtue of the aforementioned Laws, it has the right to oppose, access, rectify and cancel the aforementioned data.

Tu Buen Camino respects the privacy of your data and will not pass on your data to third parties, subject to the following rules of our data privacy policy:

Browsing anonymously across web pages

Tu Buen Camino, owner of the website www.tubuencamino.com, only gathers and retains the following information about visitors to our website:

a) The provider's domain name (ISP) that gives them access to the network. For example, a user of provider xxxxxxx will only be identified with domain xxxxxxxxxx. This allows us to compile statistics on the countries and servers that visit our website most often.

b) Date and time our website is accessed. This allows us to find out the busiest times, and make the necessary adjustments to avoid saturation problems at our peak times.

c) The internet address from which the link to our website originated. Thanks to this data, we learn about the effectiveness of the different banners and links that point to our server, in order to promote the ones that offer the best results.

d) The number of daily visitors to each section. This allows us to understand the most successful areas and increase and improve their content, providing users with more satisfactory results. The data collected is completely anonymous, and under no circumstances can it be associated with a specific, identified user.

Browsing with cookies 

Our website uses cookies, small data files that are generated on the user's computer and which allow us to collect the following information:

a) The last time and date the user visited our website.

b) The content design that the user chose on their first visit to our website.

c) Security elements involved in controlling access to restricted areas. The user has the option to block cookies from being created by selecting the corresponding option on their browser.

Processing personal data.

a) Tu Buen Camino, a Spanish company and owner of the website www.tubuencamino.com, is the owner of the database created with the personal data provided by users. Pursuant to current legislation on data protection, Tu Buen Camino is committed to fulfilling its obligation of secrecy with respect to personal data and its duty to treat them with confidentiality, and adopt, for these purposes, the necessary measures to prevent alteration, loss, or unauthorized access, taking into account at all times the state of technology.

b) Tu Buen Camino reserves the right to amend this data protection policy to conform to possible legal adaptations. Such changes will be announced in good time on the Tu Buen Camino website.

c) The user authorizes the automatic processing of personal data provided in order to improve and expand the services offered by Tu Buen Camino.
It will be understood that the user accepts the established conditions if they click on the 'I ACCEPT' button found on the data collection forms.

d) The information contained on this database is used both for proper identification of users who request services and / or information to Tu Buen Camino and for statistical studies of registered users to design improvements in the services provided, carry out basic administrative tasks and to communicate incidents, offers or news to registered users via email.

e) Personal information collected from registered users is stored in databases owned by Tu Buen Camino, which assumes the appropriate technical, organizational and security measures to ensure the confidentiality and integrity of information pursuant to the provisions of current legislation.

f) The user is responsible for the reliability of the data provided, Tu Buen Camino reserves the right to exclude any user from the registered services who has provided false information, without prejudice to other actions stipulated by law.

g) Any registered user can at any time exercise the right to access, rectify and, where appropriate, cancel their personal data supplied to Tu Buen Camino, by writing to info@tubuencamino.com

What our
customers say

Manuel

"Inolvidable. No hay palabras para describir esta experiencia. Llevábamos tiempo con la ilusión de hacer el camino de Santiago y no hemos podido elegir mejor. Recomiendo a cualquier persona que tenga pensado peregrinar a Santiago, que contacte con Tu Buen Camino. Se ocupan de que todo sea perfecto, se adaptan a tus necesidades y resuelven cualquier inconveniente que pueda surgir."

Javier

"Servicio de recojida y traslado al aeropuerto perfecto así com el traslado del equipaje de hospedaje en hospedaje. Muy buena experiencia en general."

Cristian

"Tu Buen Camino nos ha organizado el camino de Santiago y se han preocupado siempre por todo, han buscado las mejores opciones para nosotros y todo ha ido perfecto. Una agencia muy recomendable."

Ana Isabel

"Los alojamientos todos muy bien ubicados para el camino, cómodos, confortables y limpios. Los desayunos algunos excepcionales como en Sarria y Palas de Rei, otros correctos Portomarin y Arzúa y Santiago y el peor en Pedrouzo , que el establecimiento estaba alejado del alojamiento y el zumo no era natural y menos variedad."

Ricardo

"Ha sido una experiencia muy bonita y el que esté todo tan bien organizado y no tener que preocuparte de hacer reservar en hoteles o restaurantes te da mucha tranquilidad y te hace disfrutar mucho más de todo. Muchas gracias."

Ana

"La atención recibida ha sido perfecta. Encantada con los alojamientos y servicios, todo muy bien organizado. Ha sido una experiencia inolvidable, me decidí a realizar el camino sola y vuestro apoyo ha sido fundamental. Como mejora creo que seria positivo un reparto mas equitativo de las etapas."

Vanesa

"Encantada de haberlo organizado todo con tu buen camino, los alojamientos preciosos y las maletas siempre en los alojamientos al llegar,son muy resolutivos a la hora de resolver cualquier problema o duda,repetiremos."

Tubuencamino in the media

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